![]() |
|
Welcome to the Australian Ford Forums forum. You are currently viewing our boards as a guest which gives you limited access to view most discussions and inserts advertising. By joining our free community you will have access to post topics, communicate privately with other members, respond to polls, upload content and access many other special features without post based advertising banners. Registration is simple and absolutely free so please, join our community today! If you have any problems with the registration process or your account login, please contact us. Please Note: All new registrations go through a manual approval queue to keep spammers out. This is checked twice each day so there will be a delay before your registration is activated. |
|
The Bar For non Automotive Related Chat |
![]() |
|
Thread Tools | Display Modes |
![]() |
#1 | ||
Regular Member
Join Date: Apr 2006
Location: Sydney
Posts: 260
|
What is it with rude people these days that just like to complain.
Today had a call at work for someone wanting to book there clients however they had no information and apprently me asking questions is rude and I should just know what they want End of Rant |
||
![]() |
![]() ![]() |
![]() |
#2 | ||
Peter Car
Join Date: Dec 2004
Location: geelong
Posts: 23,145
|
Yep, people suck
![]() |
||
![]() |
![]() ![]() |
![]() |
#3 | ||
Awesome
Join Date: Oct 2007
Location: In my own little world..Everyone here knows me :)
Posts: 9,401
|
Ummm...Yep! Okay. Feel better?
Well lets turn that frown upside down! Put ya feet up with a cup of tea/coffee and a Tim Tam. Not everyone is rude. ![]()
__________________
|
||
![]() |
![]() ![]() |
![]() |
#4 | ||
Regular Member
Join Date: Apr 2006
Location: Sydney
Posts: 260
|
^^^ Im still dealing with them lol
Going home when I finish to cook dinner and watch revenge that will make me feel better |
||
![]() |
![]() ![]() |
![]() |
#5 | |||
BOSS Pilot
Join Date: Sep 2005
Location: on the loud pedal! Brisbane
Posts: 6,020
|
love it that you make a thread to complain about complaining people
![]()
__________________
Black BAII XR8 Ute Blue SY Territory Ghia Quote:
|
|||
![]() |
![]() ![]() |
![]() |
#6 | |||
Where to next??
Join Date: Oct 2006
Location: Sydney
Posts: 8,893
|
Quote:
I very much dislike people who don't say thank you when you have gone out of your way to help or assist them. While in school and uni I worked in customer service for 10 years and the rudeness (especially to younger people who perhaps haven't got much self esteem) is disgusting. Which is why I'm extra nice to them ;) |
|||
![]() |
![]() ![]() |
![]() |
#7 | ||
Fixing Ford's **** ups
Join Date: Feb 2009
Location: In a house
Posts: 4,759
|
Sad fact of being part of customer service. You're surposed to be a mind reader and when they find out your not, they get grumpy.
I tend to just "switch off" to those sorts of people
__________________
A wheel alignment fixes everything, when it comes to front end issues. This includes any little noises. Please read the manual carefully, as the these manufacturers spent millions of dollars making sure it is perfect.....Now why are there so many problems with my car, when I follow the instructions to the letter?....Answer, majority rules round here Lock me up and throw away the key because I'm a hoon....I got caught doing 59 in a 60 zone |
||
![]() |
![]() ![]() |
![]() |
#8 | |||
Regular Member
Join Date: Jun 2010
Location: Sunshine Coast
Posts: 236
|
Quote:
We all remember the rude ones but forget the good ones. I'm Joe Public and I got out on the wrong side of the bed this morning so it is my right to be rude, angry, and abusive to anyone behind a counter or on the end of the phone, just ask me. Got a coffee from Hungry Jacks this morning and complimented the young lady on her microphone manner as I could actually understand her, and said thank you when she gave me the coffee which was bloody awful by the way. |
|||
![]() |
![]() ![]() |
![]() |
#9 | ||
I am Batman
Join Date: Jul 2010
Location: Central Coast
Posts: 1,764
|
Lol...
I always used to say my job would be easy if it wasn't for staff and customers.... Thank god I'm not in charge anymore! ![]() |
||
![]() |
![]() ![]() |
![]() |
#10 | |||
Mr Hoon
Join Date: Jan 2012
Location: Sydney
Posts: 450
|
Quote:
|
|||
![]() |
![]() ![]() |
![]() |
#11 | |||
Where to next??
Join Date: Oct 2006
Location: Sydney
Posts: 8,893
|
Quote:
True, but I also remember the nice ones as well... |
|||
![]() |
![]() ![]() |
![]() |
#12 | ||
FF.Com.Au Hardcore
Join Date: May 2009
Location: Benalla vic
Posts: 628
|
My friend works at a McDonalds in another town than the one i work in, some lady int eh drive thru asked if her coffee had sugar, she never asked for it. Threw the coffee at the young girl because she didnt know the cow wanted sugar... =\
|
||
![]() |
![]() ![]() |
![]() |
#13 | ||
Banned
Join Date: Apr 2009
Posts: 598
|
I am often rude to people who reckon they are "helping me" by grudgingly giving me service after I have waited in line to be served by counter staff who have cultivated and perfected the art of ignoring people in a queue.
Generally, counter staff are the problem, not the customers. If you're being paid to suck up to people to take their money, then do it. |
||
![]() |
![]() ![]() |
![]() |
#14 | ||
FF.Com.Au Hardcore
Join Date: Jan 2012
Location: outback S.A...hiding in a workshop
Posts: 3,513
|
I'm lucky, my client base are fantastic folks who just want to yak all day!
most folks are good, a small minority are rat droppings, smile with the good ones and forget the bad "rise above my child......rise above!!"......well it's what my preacher would have said!
__________________
--------------------------------------------------------------- G'day....I'm Dave, ...everyone calls me Poppa,..05.. B.A. Fairmont mark II... may your day's be filled with smiles, your life be filled with love, may your children know nothing but happiness and joy, cherish the memory of those who strove before us for they cleared the way, spare a thought for those who serve we owe so much to so many, life and the freedom to enjoy it is a special gift that can be taken away far too soon! |
||
![]() |
![]() ![]() |
![]() |
#15 | |||
Donating Member
![]() Join Date: Jan 2005
Location: Morayfield
Posts: 27,913
|
Quote:
__________________
I love Holdens.... |
|||
![]() |
![]() ![]() |
![]() |
#16 | |||
Regular Member
Join Date: Apr 2006
Location: Sydney
Posts: 260
|
Quote:
|
|||
![]() |
![]() ![]() |
![]() |
#17 | ||
VFII SS UTE
Join Date: Apr 2007
Location: Central Coast
Posts: 6,353
|
if your company suck's at what they do, i suppose you would have sore ears.
try any phone company and stay on the phone for three hours talking to someone who doesent speak english, and try "not" to loose your cool.. just a point of view from a pleasent person on the phone!
__________________
I don't often hear the sound of a screaming LSX. But when I do, So do the neighbours.. GO SOUTHS
|
||
![]() |
![]() ![]() |
![]() |
#18 | ||
FF.Com.Au Hardcore
Join Date: Jul 2006
Location: Gren A Waverrey
Posts: 2,363
|
I take care of of logistics at my workplace, but sometimes when things don't go 100% right, they call up and abuse the girls on the phone...
One 'valued customer' of ours said, "I don't have time to print off a consignment note. I'm the Secretary to the President/CEO". When my colleague asked for an email address for somebody that did have the time, she just continued to yell at her...my colleague ended up in tears. Another just yells when things go wrong, despite it being their fault (I will withhold their name...but they're a doctor...) Another customer today yelled at a colleague of mine as goods were redirected to a different branch. What the customer didn't know is that her superior requested it! Despite all that, no apology. All that after blaming us totally... BUT despite that, I deal with many great customers everyday and you'll find that most people are very reasonable and surprisingly patient. It takes two. Don't treat people like crap and expect them to kiss your backside. If you want to be respected, then treat your customers with respect...works in life in general... People need to remember that the person that takes your call is not responsible for you waiting on the phone, the problems you're experiecing, or perhaps the fact that you're having a rotten day. They're paid to do a job to the best of their ability. They have KPIs and with recorded calls, they cannot afford to be discourteous. There is nothing wrong with being assertive, but being rude is a different kettle of fish altogether...
__________________
Practicing - Sleeping with a guitar in your hand counts, as long as you don't drop it. Don't snap my undies. |
||
![]() |
![]() ![]() |
![]() |
#19 | |||
Mr Hoon
Join Date: Jan 2012
Location: Sydney
Posts: 450
|
Quote:
Some customers will walk in at work and tell me what they wan't, i'll show them what we have for what price, they hand the keys over straight after, OTHER customers..... will ask & ask & ask getting as much info out of you, every little bit of detail they can think of, sometimes they'll make you repeat things twice :S?? If such an event is out of control and i have tried my best to resolve/satisfy the customer then i ask my boss for assistance to neutralise the situation. It's part of our job, what we get paid for and what we learn for the jobs ahead. |
|||
![]() |
![]() ![]() |
![]() |
#20 | ||
FF.Com.Au Hardcore
Join Date: Jun 2009
Posts: 18,985
|
i love being rude to rude people...
|
||
![]() |
![]() ![]() |
![]() |
#21 | |||
FF.Com.Au Hardcore
Join Date: Jan 2012
Location: outback S.A...hiding in a workshop
Posts: 3,513
|
Quote:
it is very hard but you must find a way to simply smile and get on with the rest of your day I once worked in a pawn shop for a few years....those customers were the rudest mongrel people you could ever come across... took me a long time to "offload" the dribble and leave it at the shop......you must find a way to do this.....leave it at the door if you have a partner, speak to him/her....have a beer and a laugh make light of it have a grizzle in here if it does you any good....lord knows I've been there just don't let it get you down!........ignorant, mongrel people are everywhere..rise above them and smile!!! take a look in the joke section, smile and wind down!
__________________
--------------------------------------------------------------- G'day....I'm Dave, ...everyone calls me Poppa,..05.. B.A. Fairmont mark II... may your day's be filled with smiles, your life be filled with love, may your children know nothing but happiness and joy, cherish the memory of those who strove before us for they cleared the way, spare a thought for those who serve we owe so much to so many, life and the freedom to enjoy it is a special gift that can be taken away far too soon! |
|||
![]() |
![]() ![]() |
![]() |
#22 | ||
zdcol71
Join Date: Jun 2009
Location: brisbane
Posts: 1,095
|
Rude people??? Offer them a beer down the pub after work, (assuming they have been rude to you whilst at work), if they accept, meet them at the pub and ask them to repeat the s%#$& they gave you at work...welcome to the real world!!
__________________
![]() |
||
![]() |
![]() ![]() |
![]() |
#23 | ||
Moderator
![]() ![]() Join Date: Feb 2005
Location: Kenthurst
Posts: 40,394
|
That's it ... need to learn to leave it at work ... and no let it build up inside.
Or ... you can do what they teach in call centres ... you give the person on the other end of the line at least 2 warnings that the call with be terminated ... if they keep up with it ... end the call. Bring the situation with with your superior and let them deal with that person/customer directly.
__________________
The Current Stable 2016 SZII TS Territory RWD Petrol The Evolution of the EGA54D utes AU Workshop Build thread of EGA54D B-Series Workshop Build thread of EGA54D 2004 SX TX Territory AWD - Gone but not forgotten 2010 FG XT "The ex-rental" - Moved onto a new home Mechan1k's Flickr Page |
||
![]() |
![]() ![]() |
![]() |
#24 | |||
Mr Hoon
Join Date: Jan 2012
Location: Sydney
Posts: 450
|
Quote:
cracks me up ![]() |
|||
![]() |
![]() ![]() |
![]() |
#25 | ||
FF.Com.Au Hardcore
Join Date: Aug 2008
Location: Brisbane, Qld
Posts: 3,321
|
Whenever you come across someone being rude to you, it's a reminder that life is no fairytale.
I witness rude behaviour from some very domineering and misguided young individual who really likes to torment and manhandle girls he likes for his own fun even when they tell him to stop. I've mentioned how he's very domineering and likes to monopolise conversations to suit himself which is very rude. I want nothing to do with him in future. Today I came across an elderly driver that nearly drove into me on a roundabout when I was already on it and beeps their horn when I know I was doing nothing wrong. Damn that got me annoyed. |
||
![]() |
![]() ![]() |
![]() |
#26 | |||
FF.Com.Au Hardcore
Join Date: Jun 2009
Posts: 18,985
|
Quote:
|
|||
![]() |
![]() ![]() |
![]() |
#27 | |||
TuRbO
Join Date: Sep 2008
Posts: 254
|
Quote:
__________________
Noise does not = Power |
|||
![]() |
![]() ![]() |
![]() |
#28 | ||
FF.Com.Au Hardcore
Join Date: Oct 2005
Location: Hervey Bay
Posts: 4,197
|
The rudest people I've ever encountered are the staff at Primus.
But the company was the loser as I took my business elswhere. |
||
![]() |
![]() ![]() |
![]() |
#29 | |||
Member 178
Join Date: Dec 2004
Location: Rockhampton
Posts: 1,385
|
Quote:
Rude people may get what they want by yelling and screaming. What they fail to realise by showing a little respect when they have a genuine problem will get them so much more from the person helping them. |
|||
![]() |
![]() ![]() |
![]() |
#30 | ||
Mr Hoon
Join Date: Jan 2012
Location: Sydney
Posts: 450
|
The 2 places i steer clear of cause of bad customer service is Maccas West ryde(victoria rd) and Auburn maccas(parra rd - silverwater rd) mind you it was only the drive through service that was **** house.
(i don't eat maccas food, i just like there Frappe's) Last edited by Torment47; 28-02-2012 at 12:45 AM. Reason: missed * |
||
![]() |
![]() ![]() |