Why is it.................?

[Interceptor]

How is it over the top?

[DFB FGXR6]

Originally Posted by Interceptor

Why is it that people are unable to apply lateral thinking, even when the solution is explained to them?

IE:
I went looking for a mulching plug to go into a Honda lawnmower, its a plastic plug that blocks the discharge chute so the clippings get trapped inside the deck of the mower longer and end up more finely chopped before ending up on the ground.
Local dealer, from the serial number told me they had no listing and offered to ask their tech support, who replied that there was no plug available for my particular mower.
I did a little bit of hunting, determined the current model had the exact same deck/chassis part number as my mower, just different suspension & motor, beaut, can I get a mulching plug for that one? "Yep, but the plug is non refundable if it doesnt fit"......
It did.

Thought I would support local and went to my Stihl dealer for a pretty basic, run of the mill fuel filter for a chainsaw. I even gave them the part number. Spent 5-minutes on the computer, nope can't find it, then 15-minutes looking for it in a box of filters, nope can't find it. Then called the sister dealer on the other side of town, nope can't find it. Can you order me one, maybe, we will call you if/when it comes in......................still haven't been called 3-months later.

I gave this guy everything he needed, basically did his job for him by supplying the model number of the saw, part number of the filter, but no, that was too hard. I found the correct OEM filter online in less the 60-seconds and had it ordered and paid for within 90-seconds.

The support local thing is complete bullsh.t. It just rewards stupidity, laziness and incompetence.

[Interceptor]

The Honda dealer is, for the most part outstanding.

The Stihl dealer(s) have kinda burnt themselves for me, one I simply wont walk into again because the owner is, to be polite, an owner-operator, and the other charges for an airbag for *every* part they order in big or small and then it takes 2 weeks for the part to come in, keep minimal basic parts on the shelf (no E-clips for chainsaw clutch drums, said he didnt have an air filter on the shelf for an MS211, only service kits), and seem unable to quote.

The sad thing is, I've asked 3 other dealers to quote on things and I'm sti(h)l waiting weeks later.

[Hulsty]

My local Stihl dealers are equally as hopeless, as soon as I say I need the parts for a Dolmar, they clam up and cant help. Even after I give them the specifics of the Stihl part I want, still cant/wont help (Chain and sprockets, generic parts).

[roKWiz]

I don't seem to have a problem with my local Stihl / John Deere dealer, always helpful and easy to order parts from.

[Citroënbender]

…That fast food seems to foster even more slackness?

I’ve just watched Police drive into a pedestrian area of the Hornsby Mall so a rather corpulent officer in the passenger seat of their divvy van can walk the ten metres into Subway for their order. Bloke needed a treadmill, not a sandwich. No further business there - he got back in and they drove out the Mall.

Plus (IMO) it’s taking away the opportunity for officers to be seen walking, in the middle of everyone else - perhaps making them seem more approachable.

[roKWiz]

Originally Posted by Citroënbender

…That fast food seems to foster even more slackness?

I’ve just watched Police drive into a pedestrian area of the Hornsby Mall so a rather corpulent officer in the passenger seat of their divvy van can walk the ten metres into Subway for their order. Bloke needed a treadmill, not a sandwich. No further business there - he got back in and they drove out the Mall.

Plus (IMO) it’s taking away the opportunity for officers to be seen walking, in the middle of everyone else - perhaps making them seem more approachable.

Not enough doughnut shops.

[marty351]

Pure laziness.
"Waddayagunnadoaboutit?" attitude.

[uranium_death]

Originally Posted by marty351

Pure laziness.
"Waddayagunnadoaboutit?" attitude.

Ehh, it's too hot today...

[DFB FGXR6]

Originally Posted by roKWiz

I don't seem to have a problem with my local Stihl / John Deere dealer, always helpful and easy to order parts from.

Consider yourself lucky.

As you would probably know, the old Stihl dealer here was on High Street in the middle of town. They were quite a big dealer, very good service, carried parts, helpful. Going back 20+ years, they lost the Stihl distribution and changed to Echo.

The local John Deere dealer then took on Stihl...................and then the problems started. Initially, the Stihl side of the store was too small, and the workshop was shared with the John Deere, which is a very different set of skills dealing with a $500,000 tractor compared to a 2-stroke chainsaw. They later got their own store(s) and workshop.

In defense, the Stihl manager is very good at his job, knows the product back to front and will go out of his way to help commercial customers. But if you don't get him, you end up with one of the other staff members who are just there to sell new machines. Once you move beyond buying a new tool, its confusion city. Maybe I should ask for a job, show them how to do it?

No wonder these companies are loving the transition to battery electric, there is virtually no service and repairs other than consumables. "Yeah, nah, can't be repaired, just chuck it away and buy a new one."

[tbro4123]

Originally Posted by Interceptor

The Honda dealer is, for the most part outstanding.

The Stihl dealer(s) have kinda burnt themselves for me, one I simply wont walk into again because the owner is, to be polite, an owner-operator, and the other charges for an airbag for *every* part they order in big or small and then it takes 2 weeks for the part to come in, keep minimal basic parts on the shelf (no E-clips for chainsaw clutch drums, said he didnt have an air filter on the shelf for an MS211, only service kits), and seem unable to quote.

The sad thing is, I've asked 3 other dealers to quote on things and I'm sti(h)l waiting weeks later.

I now drive from Narangba to Childers to get my 2 stroke machines serviced /repaired = 6 hrs round trip. Same with our B&S genny, apparently too hard to work on, Errol took 2 days to repair and service all the equipment and then showed me why my Stihl was dead, 3 times it went in for not starting and the last time they asked me not to bring it back, seems that the conrod just got lazy and bent and was too tired to straighten itself up.
Stihl equipment never again, I'll stick with Honda. BTW, I'm a diesel mechanic and have always and will alway refuse to work on 2 stroke machines.

Terry aka tbro

[roKWiz]

Originally Posted by DFB FGXR6

Consider yourself lucky.

As you would probably know, the old Stihl dealer here was on High Street in the middle of town. They were quite a big dealer, very good service, carried parts, helpful. Going back 20+ years, they lost the Stihl distribution and changed to Echo.

The local John Deere dealer then took on Stihl...................and then the problems started. Initially, the Stihl side of the store was too small, and the workshop was shared with the John Deere, which is a very different set of skills dealing with a $500,000 tractor compared to a 2-stroke chainsaw. They later got their own store(s) and workshop.

In defense, the Stihl manager is very good at his job, knows the product back to front and will go out of his way to help commercial customers. But if you don't get him, you end up with one of the other staff members who are just there to sell new machines. Once you move beyond buying a new tool, its confusion city. Maybe I should ask for a job, show them how to do it?

No wonder these companies are loving the transition to battery electric, there is virtually no service and repairs other than consumables. "Yeah, nah, can't be repaired, just chuck it away and buy a new one."

The Wang Stihl / Deere store is only Ride On-Yard tractor size so quite knowledgeable with small engine stuff. The Stihl store in Benalla is similar.

[DFB FGXR6]

Originally Posted by tbro4123

I now drive from Narangba to Childers to get my 2 stroke machines serviced /repaired = 6 hrs round trip. Same with our B&S genny, apparently too hard to work on, Errol took 2 days to repair and service all the equipment and then showed me why my Stihl was dead, 3 times it went in for not starting and the last time they asked me not to bring it back, seems that the conrod just got lazy and bent and was too tired to straighten itself up.
Stihl equipment never again, I'll stick with Honda. BTW, I'm a diesel mechanic and have always and will alway refuse to work on 2 stroke machines.

Terry aka tbro

Was that Stihl a leaf blower?

[Citroënbender]

Trailer jockey wheels, 10”.

Solid tyre versions use a 5/8” axle. Pneumatic versions use a 3/4” axle. So you can’t readily put a solid tyre wheel on a jockey setup that was originally pneumatic!

[HIPO]

Of course not! (:

[Citroënbender]

After my whinge, I found one supplier, of course interstate.

[roKWiz]

Originally Posted by Citroënbender

After my whinge, I found one supplier, of course interstate.

ISP Newcastle ? https://www.ispnewcastle.com.au/prod...ls-and-stands/

[FTE217]

why is it ?
Do you always put you undies on right leg through first ?
How about your pants/jeans to follow ?
Do you do the same with putting on socks ?

[roKWiz]

Originally Posted by FTE217

why is it ?
Do you always put you undies on right leg through first ?
How about your pants/jeans to follow ?
Do you do the same with putting on socks ?

I'm one of those sinister left handed people. Those the left leg first, left arm first and left sock first as well. Left boot also.

[HIPO]

I must be Bi then..............(:

[lra]

Originally Posted by FTE217

why is it ?
Do you always put you undies on right leg through first ?
How about your pants/jeans to follow ?
Do you do the same with putting on socks ?

I am RH'd writing and tools, but bat at cricket, play golf and chop wood LH'd.
Now that you have made it obvious, undies, pants and sox/shoes LH first, never took much notice before.
Do I need counselling and therapy ?

[FTE217]

hahaha yes I wondered myself Ira actually sometime ago.
Thought to ask finally for I thought to myself why do I always use right leg first for eg.
How did these methods occurs.
Same applies we all would have a a specific way/process with the towel we dry ourselves after a shower.
roK never thought you to be cacky handed right ? see that
Ira, I'm ambidextrous also, write throw bowl kick LH bat golf tennis RH.
I went to my first ever Axe throwing place in Briz Monday night, I originally was having trouble to figure which side works best ?! never had that before.
I ended up happy going RH after a few practice goes never tried the LH - amazed I got to the semi's out of 30people.
I still wonder why I go right leg first put on my undies etc balance I guess.
There your councelling answer I reckon

[roKWiz]

Originally Posted by FTE217

hahaha yes I wondered myself Ira actually sometime ago.
Thought to ask finally for I thought to myself why do I always use right leg first for eg.
How did these methods occurs.
Same applies we all would have a a specific way/process with the towel we dry ourselves after a shower.
roK never thought you to be cacky handed right ? see that
Ira, I'm ambidextrous also, write throw bowl kick LH bat golf tennis RH.
I went to my first ever Axe throwing place in Briz Monday night, I originally was having trouble to figure which side works best ?! never had that before.
I ended up happy going RH after a few practice goes never tried the LH - amazed I got to the semi's out of 30people.
I still wonder why I go right leg first put on my undies etc balance I guess.
There your councelling answer I reckon

Still eat right handed, fork in LH knife in RH. Taught myself how to carve stone either left or right handed. Kick the soccer ball around left and right.

[HIPO]

Yep am a mixed mongrel too.

[lra]

Originally Posted by FTE217

hahaha yes I wondered myself Ira actually sometime ago.
Thought to ask finally for I thought to myself why do I always use right leg first for eg.
Ira, I'm ambidextrous also, write throw bowl kick LH bat golf tennis RH.

I still wonder why I go right leg first put on my undies etc balance I guess.
There your councelling answer I reckon

I am into the first couple of weeks of physio and some weight training to help with a back problem, combination of old age and heavy vehicle driver employment from years past.
The physiotherapist has discovered I have more strength and flexibility on my left side than my right side, which I was not aware of.
Sort of explains why I have trouble walking in a straight line, which can be a bit embarrassing at times.

[tbro4123]

Originally Posted by DFB FGXR6

Was that Stihl a leaf blower?

Nah, Whipper snipper about 2 years old.

[LG17]

Originally Posted by HIPO

Yep am a mixed mongrel too.

Left handed - throw, write, open things, tennis, squash, basketball but was becoming more ampidexterous, bowl, kick, hammer etc

Right handed - bat, play hockey, eat with utensils but carve left handed

[Tonz]

Originally Posted by Citroënbender

…That fast food seems to foster even more slackness?

I’ve just watched Police drive into a pedestrian area of the Hornsby Mall so a rather corpulent officer in the passenger seat of their divvy van can walk the ten metres into Subway for their order. Bloke needed a treadmill, not a sandwich. No further business there - he got back in and they drove out the Mall.

Plus (IMO) it’s taking away the opportunity for officers to be seen walking, in the middle of everyone else - perhaps making them seem more approachable.

FB video of fat Mr Plog would have done some sh....it stiring

[DFB FGXR6]

Originally Posted by tbro4123

Nah, Whipper snipper about 2 years old.

Did it still run when they condemned it?

Reason I ask, the blowers have a habit of backing out three bolts behind the flywheel, which then grinds the flywheel and eventually locking it up. Up until it locks up, the engine will still run, but its will feel terrible when trying to pull it over and sounds like something is broken in the crankcase.



This is in relation to the 27.2cc engines they use in all of the home-owner tools such as the trimmers, blowers, hedge trimmers. To fix, remove the flywheel and tighten the bolts back up, a dab of thread locker wouldn't hurt either.

Oh, and this is your conrod, super strong looking isn't it.......................

[mad2]

sometimes i'm lefty ......... sometimes i'm mostly righty