Dealer prediction powershift issue.

[tommyk123123]

Originally Posted by Top_Ghia

The diesel wet clutch isn’t covered by the 10 year tcm extended component warranty. And doesn’t suffer from too many failures. It’s a pretty good box in comparison to the dps6 in the petrol.
I think Ford will reject the claim stating that the car is too old to be eligible for assistance.
$17k is way way too much. Ring a couple more dealers and ask for a price of a reconditioned trans to suit your car. $8-12k would be more reasonable.
What state are you in?
They only ask if the car was towed as they want to know if it was still driving or completely dead.

NSW. Yeah it's an interesting one. Alot of what I've heard says the diesels are fine, but also hear alot of issues with them. What I find interesting, if your right. The diesel won't be covered by the 10 year warranty, but surely ford have to have some common sense with these transmissions knowing they suck and help me out a little. 8 year old car, should last more then 120xxxkm.

Options I have are A. Ford help out and fix it. Or B. I scrap the car, I bought it for 10k, so not worth putting more money for a trans I to it.

Just one of those things I guess, chalk it up to a loss and move on with life...that is of course after I get a response from ford and take a few other avenues, after their all exhausted, then ill give up.

Should also mention the dealer mechanic was also on my side. Told me everything to say when opening a case, told me this trans should have lasted alot longer and he'll tell the ford head office that too....if he has more pull with ford, who knows. Maybe dreams do come true haha

[Top_Ghia]

Originally Posted by tommyk123123

NSW. Yeah it's an interesting one. Alot of what I've heard says the diesels are fine, but also hear alot of issues with them. What I find interesting, if your right. The diesel won't be covered by the 10 year warranty, but surely ford have to have some common sense with these transmissions knowing they suck and help me out a little. 8 year old car, should last more then 120xxxkm.



Options I have are A. Ford help out and fix it. Or B. I scrap the car, I bought it for 10k, so not worth putting more money for a trans I to it.



Just one of those things I guess, chalk it up to a loss and move on with life...that is of course after I get a response from ford and take a few other avenues, after their all exhausted, then ill give up.



Should also mention the dealer mechanic was also on my side. Told me everything to say when opening a case, told me this trans should have lasted alot longer and he'll tell the ford head office that too....if he has more pull with ford, who knows. Maybe dreams do come true haha

They also take into consideration if you are the original owner and if it has a full dealership service history. Sure I understand that that may not make any difference to how long the transmission lasted but Ford do actually value loyal customers.
Very unlikely that at 8 years old they will offer any assistance.
The dealer is 100% on your side as they want the job. Ford actually pay the dealers quite well for warranty work, unlike some other manufacturers.

[tommyk123123]

For anyone playing at home.

I called ford dealer to see how he went with the case manager and to double check the transmission price. Thinking maybe he meant to say 17 hundred. Not 17 thousand!. He said he hasn't been contacted by anyone. And that yes I heard right, ford want 17k just for the part.....holy moly!

Got a hold of the ford rep, he said he did make contact just before I called and he has put the case forward. They take into account the price of the repairs, year and km of the car and the actual diagnosis of the issue. Said he'll have a reply next week.

I asked him why 17k for a replacement, he didn't know.

If I shook one of those future predicting balls I'd get "outcome doesn't look good" haha.

As soon as I heard the words "age if vehicle, price of repair and cause of the fault" my hopes faded.

Maybe miracle do happen?

Will.post and update when I hear back.