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24-05-2013, 12:15 PM | #1 | ||
FF.Com.Au Hardcore
Join Date: Nov 2008
Posts: 1,422
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Anyone here had any experience with this courier company?
I'm having some rims shipped from over east with this mob and they are so far proving difficult to deal with concerning finding out where my items are. I have a tracking number, but5 all it states when I type it in on their site is that it's "In Transit". Where? I thought the idea of a tracking service is to see where your item is in transit. I rang their call center and they have no idea where it is. Just that its in transit. Im expecting it to reach perth today, but going by google searches, no one gets notified when it arrives. So I may just pop in to the depot after work. anyone else had any experience with this mob?
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2011 SILHOUETTE FPV GS 315 #0275 20x10", 20x8.5" Lenso D1R's Pedders XA Coilovers Brembo 4/1 Pacemaker 1" 7/8 Headers Twin 3" Stainless Manta Catback XFT Built Motor XFT Custom Surge Tank XFT Stage 3 ZF Final Drive Chromoly Tailshaft KPM Twin Air Filter KPM Stage 2 Intercooler KPM Twin Throttle Body 2.6L Kenne Bell on E85 BlueStreak Circle D Converter 900+ rwhp thanks to Xtreme Ford Tuning |
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24-05-2013, 12:26 PM | #2 | ||
FF.Com.Au Hardcore
Join Date: Jan 2012
Location: outback S.A...hiding in a workshop
Posts: 3,513
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yep! used them heaps of times......never a problem.
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--------------------------------------------------------------- G'day....I'm Dave, ...everyone calls me Poppa,..05.. B.A. Fairmont mark II... may your day's be filled with smiles, your life be filled with love, may your children know nothing but happiness and joy, cherish the memory of those who strove before us for they cleared the way, spare a thought for those who serve we owe so much to so many, life and the freedom to enjoy it is a special gift that can be taken away far too soon! |
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24-05-2013, 12:32 PM | #3 | ||
Suckin Diesel
Join Date: Jan 2008
Location: Perth, Wait Awhile
Posts: 218
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Used to use them a lot at my last job, never had a problem with them either. They never lost any of our stuff (Which is more than can be said about a certain other large carrier), and we found them to be very competitively-priced compared to other carriers. Surprisingly, they also tended to deliver quicker than other carriers as well.
In short, I'd give my parcel to Star Track before any of the other courier companies. |
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24-05-2013, 12:37 PM | #4 | ||
Not so low, not so slow.
Join Date: Nov 2005
Location: Broady
Posts: 532
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StarTrack is now owned by AusPost.
Just be sure to package anything you send with them, robustly... |
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24-05-2013, 02:06 PM | #5 | ||
FF.Com.Au Hardcore
Join Date: May 2010
Posts: 3,338
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It would be impossible to track an item 24/7.
In transit means it is either on the road, or waiting to be checked in at the depot. Also the online systems are usually behind and not real time. |
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24-05-2013, 02:09 PM | #6 | ||
Regular Member
Join Date: Jun 2010
Posts: 351
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Tracking only happens when it scans and its only scanned depot to depot.
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24-05-2013, 02:21 PM | #7 | ||
Join Date: Jul 2005
Location: Perth, Western Australia
Posts: 4,513
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I use and receive with Star Track, never had a problem touch wood but the tracking is pretty much worthless if you need real time tracking.
As others have mentioned, it is Aust Post and Australia Post tracking is just the same. .
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2015 FGX XR8 5.0 S/C 645 RWKW |
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24-05-2013, 02:31 PM | #8 | ||
FF.Com.Au Hardcore
Join Date: Nov 2008
Posts: 1,422
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Alright thanks guys. I may just pop in to the depot after work and try my luck.
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2011 SILHOUETTE FPV GS 315 #0275 20x10", 20x8.5" Lenso D1R's Pedders XA Coilovers Brembo 4/1 Pacemaker 1" 7/8 Headers Twin 3" Stainless Manta Catback XFT Built Motor XFT Custom Surge Tank XFT Stage 3 ZF Final Drive Chromoly Tailshaft KPM Twin Air Filter KPM Stage 2 Intercooler KPM Twin Throttle Body 2.6L Kenne Bell on E85 BlueStreak Circle D Converter 900+ rwhp thanks to Xtreme Ford Tuning |
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24-05-2013, 02:59 PM | #9 | ||
Call me 'Al'
Join Date: Feb 2013
Location: On a flattened-out cardboard box out the back behind the wheelie bins.
Posts: 940
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Having used them in the past I think you should just be prepared that 'it'll get there when it gets there'. It seems when you really want something it takes longer and because of that I've had trouble finding any couriers I'm happy with
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24-05-2013, 03:26 PM | #10 | ||
Starter Motor
Join Date: Feb 2010
Location: Brisbane
Posts: 18
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Used to work for Star Track years ago. If memory serves me correct, if your item has its own specific barcode, you should be able to trace where it was last scanned and at what time. I.e into or out of a depot or onto a delivery driver's truck.
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24-05-2013, 03:46 PM | #11 | ||
FF.Com.Au Hardcore
Join Date: Nov 2008
Posts: 1,422
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It has a scan date for today, but whrre it says Scan Depot it is blank..
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2011 SILHOUETTE FPV GS 315 #0275 20x10", 20x8.5" Lenso D1R's Pedders XA Coilovers Brembo 4/1 Pacemaker 1" 7/8 Headers Twin 3" Stainless Manta Catback XFT Built Motor XFT Custom Surge Tank XFT Stage 3 ZF Final Drive Chromoly Tailshaft KPM Twin Air Filter KPM Stage 2 Intercooler KPM Twin Throttle Body 2.6L Kenne Bell on E85 BlueStreak Circle D Converter 900+ rwhp thanks to Xtreme Ford Tuning |
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24-05-2013, 04:25 PM | #12 | ||||
FF.Com.Au Hardcore
Join Date: Dec 2004
Location: Melbourne, Australia
Posts: 2,602
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Quote:
When did you order them? From the day they are shipped, Perth deliveries would take 3 working days from Melbourne for example. Maybe 4 from Brisbane/Qld
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24-05-2013, 04:36 PM | #13 | ||
FF.Com.Au Hardcore
Join Date: Nov 2008
Posts: 1,422
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It was sent from Sydney on Tuesday arvo. I just rang star track and she said two have been scanned in to perth but unsure about the other two. So I'm just gonna head to the depot after work today.
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2011 SILHOUETTE FPV GS 315 #0275 20x10", 20x8.5" Lenso D1R's Pedders XA Coilovers Brembo 4/1 Pacemaker 1" 7/8 Headers Twin 3" Stainless Manta Catback XFT Built Motor XFT Custom Surge Tank XFT Stage 3 ZF Final Drive Chromoly Tailshaft KPM Twin Air Filter KPM Stage 2 Intercooler KPM Twin Throttle Body 2.6L Kenne Bell on E85 BlueStreak Circle D Converter 900+ rwhp thanks to Xtreme Ford Tuning |
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24-05-2013, 04:54 PM | #14 | ||
Join Date: Jul 2005
Location: Perth, Western Australia
Posts: 4,513
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Is it being delivered to your door or at the depot?
Me being NOR usually drops off between 3-5 pm .
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2015 FGX XR8 5.0 S/C 645 RWKW |
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24-05-2013, 05:25 PM | #15 | ||
FF.Com.Au Hardcore
Join Date: Nov 2008
Posts: 1,422
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It was supposed to be sent last week as I need the rims by this weekend. The wheel shop i ordered them through is hopeless and sent them nearly a week late despite lieing to me repeatedly telling me they were sent last week. They are meant to be delivered to mandurah but I need them by tonight if I can get them so I will head to the depot after work today.
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2011 SILHOUETTE FPV GS 315 #0275 20x10", 20x8.5" Lenso D1R's Pedders XA Coilovers Brembo 4/1 Pacemaker 1" 7/8 Headers Twin 3" Stainless Manta Catback XFT Built Motor XFT Custom Surge Tank XFT Stage 3 ZF Final Drive Chromoly Tailshaft KPM Twin Air Filter KPM Stage 2 Intercooler KPM Twin Throttle Body 2.6L Kenne Bell on E85 BlueStreak Circle D Converter 900+ rwhp thanks to Xtreme Ford Tuning |
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24-05-2013, 06:38 PM | #16 | ||
Join Date: Jul 2005
Location: Perth, Western Australia
Posts: 4,513
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Yeah, I hear what you are saying but if it's on the way to be delivered it won't be at the depot.
Did you give authority to leave without a signature? PM me the con note number and I'll call my contact and see if I can jiggle it up for ya .
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2015 FGX XR8 5.0 S/C 645 RWKW |
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24-05-2013, 07:22 PM | #17 | ||
FF.Com.Au Hardcore
Join Date: Nov 2008
Posts: 1,422
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PM sent mate.
not sure if it needs to be signed or not mate.
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2011 SILHOUETTE FPV GS 315 #0275 20x10", 20x8.5" Lenso D1R's Pedders XA Coilovers Brembo 4/1 Pacemaker 1" 7/8 Headers Twin 3" Stainless Manta Catback XFT Built Motor XFT Custom Surge Tank XFT Stage 3 ZF Final Drive Chromoly Tailshaft KPM Twin Air Filter KPM Stage 2 Intercooler KPM Twin Throttle Body 2.6L Kenne Bell on E85 BlueStreak Circle D Converter 900+ rwhp thanks to Xtreme Ford Tuning |
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24-05-2013, 07:47 PM | #18 | ||
FF.Com.Au Hardcore
Join Date: Nov 2008
Posts: 1,422
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All sorted mate
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2011 SILHOUETTE FPV GS 315 #0275 20x10", 20x8.5" Lenso D1R's Pedders XA Coilovers Brembo 4/1 Pacemaker 1" 7/8 Headers Twin 3" Stainless Manta Catback XFT Built Motor XFT Custom Surge Tank XFT Stage 3 ZF Final Drive Chromoly Tailshaft KPM Twin Air Filter KPM Stage 2 Intercooler KPM Twin Throttle Body 2.6L Kenne Bell on E85 BlueStreak Circle D Converter 900+ rwhp thanks to Xtreme Ford Tuning |
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24-05-2013, 07:48 PM | #19 | ||
Join Date: Jul 2005
Location: Perth, Western Australia
Posts: 4,513
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Sorry mate, a bit late, just got it, looks like you won't see it until Tuesday morning.
Was informed it was on the way to the Bunbury depot? EDIT: did you get it? .
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2015 FGX XR8 5.0 S/C 645 RWKW Last edited by 05_ENFORCER; 24-05-2013 at 08:03 PM. Reason: Did you get it? |
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24-05-2013, 08:29 PM | #20 | ||
FF.Com.Au Hardcore
Join Date: Nov 2008
Posts: 1,422
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Yeah mate, rocked up there as the truck was loading up. The supervisor went above and beyond to help me, let me out the loading area, unloaded the truck, searched for my rims and got them for me and helped me load them into my work hack.
Awesome! Pics to come. Thanks for enquiring for me too mate I appreciate it.
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2011 SILHOUETTE FPV GS 315 #0275 20x10", 20x8.5" Lenso D1R's Pedders XA Coilovers Brembo 4/1 Pacemaker 1" 7/8 Headers Twin 3" Stainless Manta Catback XFT Built Motor XFT Custom Surge Tank XFT Stage 3 ZF Final Drive Chromoly Tailshaft KPM Twin Air Filter KPM Stage 2 Intercooler KPM Twin Throttle Body 2.6L Kenne Bell on E85 BlueStreak Circle D Converter 900+ rwhp thanks to Xtreme Ford Tuning |
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24-05-2013, 08:47 PM | #21 | ||
FF.Com.Au Hardcore
Join Date: Mar 2006
Location: Mildura, Victoria
Posts: 2,425
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I've used Start Track numerous times and never had any problems with them. Another freight company I can highly recommend for freight between South Australia and Mildura is Northern Kope Freight....They are an awesome company to deal with.
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My Ride... 2005 BA2 XR6 Magnet Ute. |
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24-05-2013, 08:58 PM | #22 | |||
Join Date: Jul 2005
Location: Perth, Western Australia
Posts: 4,513
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Quote:
You must be one lucky fella, the dock guys don't usually do that sort of thing on a Friday arvo. WELL DONE and show us ya pics mate .
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2015 FGX XR8 5.0 S/C 645 RWKW |
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24-05-2013, 09:53 PM | #23 | ||
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Join Date: Feb 2006
Posts: 5,736
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Do Star Track have online quoting?
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25-05-2013, 10:31 AM | #24 | |||
FF.Com.Au Hardcore
Join Date: Dec 2004
Location: Melbourne, Australia
Posts: 2,602
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I think a company like Star Track is geared towards account holders. So, if you have an account and a login, you can get an online quote.
Pricing varies by the size of the customer, Star Track might offer discount rates on the customer's most popular destinations to win the customer. The company I work for transfers stock between Melbourne and Sydney warehouses regularly, so would get better rates there. If we sent something to Perth occasionally, the discount wouldn't be offered or would be smaller.
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25-05-2013, 02:37 PM | #25 | ||
Former BTIKD
Join Date: Mar 2005
Location: Sunny Downtown Wagga Wagga. NSW.
Posts: 53,197
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I'd say VERY lucky, in that he was able to pick it up at the depot.
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