Car dealers and the games they play

[cheap]

Scenario 1.
Went to buy Mrs a new car. Dealer has stock (but be quick). We can't quite agree on the change over. He calls me the very next morning (literally 3 business hours later).We agree on a change-over. A few moments later he calls me and is sorry as that stock has sold, BUT, he has new stock arriving (at more dollars) or can arrange a lower spec model. Classic Bait and Switch.

Scenario 2.
I find a car on Carsales, ring the dealer, sorry that car has "just sold", but would I be interesting in a Subaru. Classic Ghost car.

Who is monitoring the dealers in Queensland? This is not issolated as nearly everyone I talk to has similar issues. No wonder carsales people are viewed as bottom feeders!

[Smoke Pursuit]

Games games games.... What are you chasing?

[cheap]

Originally Posted by Smoke Pursuit

Games games games.... What are you chasing?

Mazda CX9 GT. We have one shortlisted, but the games...

[Mowdit]

Went in to buy the Ranger recently
Said I wanted second hand as I can't afford a new one.
30 min later I am test driving a brand new lower model than I wanted.
In front of my partner the idiot said "you don't want second hand, you wouldn't want a second hand wife"!
As my partner has been married before she took offence, as did I, we all but walked out immediately.
Bought the Wildtrak at another dealer, even made a point of emailing the salesman back to let him know where we bought, and how much !
He was peeved (serve's him right)

Play your own game I say

[Ben73]

Most do it in one way or another.
My most recent one was buying the Ranger. Back in late 2013 early 2014 Rangers were still in slightly higher demand than availability, in Newcastle at least. Local dealer always had a dual cab XLT as a demo which is fair enough. Every time I hit him up about buying one he always said he can't sell the one on the floor because he needs to for show. He said I could order one in or buy the demo once a new demo comes in. Order would take 8 weeks minimum. I wanted one in less than 4 weeks preferably.

A week later I go in and cannot find an XLT anywhere in the showroom. Salesman comes out and says he sold it to someone, but I could order one in. So much for not selling demos without a new one in place.
So I got on carsales on the Friday, put in NSW and looked all over the state for what I wanted. I ended driving to Sydney on the Monday and got exactly what I wanted. Sure beat waiting 8 weeks and dealing with a useless dealer. The Sydney dealership was awesome to deal with.

[11ford11]

talk to the dealer principal at worst he feeds you the same crap

[Hell Cat]

Buying a new car and the salesman said the maximum he could take off was $250.

I replied "oh, sorry for wasting your time i thought you could move further than that" and went to leave.

I think i ended up getting a good 3k off

[cheap]

Originally Posted by 11ford11

talk to the dealer principal at worst he feeds you the same crap

Waste of time and effort, I have written a complaint to the sales rep and copied his DP. Time to move on, I will however be taking a photo of the purchase from the dealer and sending to these two

[99AUXR]

Repayments on car. Dealer we can finance at 359 per fortnight and thats the best cant move at all.

Ring another finance company sure we can do that cheaper at 299.

Ring dealer back I was actually able to arrange finance from another company for 299 can you please do up a sale agreement, Oh sorry it looks like we may be able to match that. . .

Its like FFS I asked for you best price not to be raped.

[zilo]

Be prepared to walk out...that's the secret.

I negotiated hard, we were about to sign then I bet my son that I could get the salesman's hat (cause my son wanted one just like it) he laughed and said no and we walked out.

He chased us into the car park with the hat...LOL

[richo77]

Originally Posted by zilo

Be prepared to walk out...that's the secret.

I negotiated hard, we were about to sign then I bet my son that I could get the salesman's hat (cause my son wanted one just like it) he laughed and said no and we walked out.

He chased us into the car park with the hat...LOL

How to disrespect people working for a living -that's a great lesson to teach your son.

[zilo]

Originally Posted by richo77

How to disrespect people working for a living -that's a great lesson to teach your son.

ROFL....once you've been ripped off by a second hand car dealer you'll change the saddle on that high horse young boy.

[richo77]

Originally Posted by zilo

ROFL....once you've been ripped off by a second hand car dealer you'll change the saddle on that high horse young boy.

Hey there's another lesson for your son, how to talk in a condescending manner.

Got anything else for a hat trick?

[zilo]

Originally Posted by richo77

Hey there's another lesson for your son, how to talk in a condescending manner.

Got anything else for a hat trick?

off topic troll much?

[chevypower]

Originally Posted by zilo

Be prepared to walk out...that's the secret.

I negotiated hard, we were about to sign then I bet my son that I could get the salesman's hat (cause my son wanted one just like it) he laughed and said no and we walked out.

He chased us into the car park with the hat...LOL

I work for a Kia dealer, customers think that works here still, and it just doesn't. We present our first over below MSRP, close to dealer invoice, hoping we can make a little something on the back end. At the end of the day, we have to make something to pay our bills and put food on the table. Oftentimes, they still think we are ripping them off when we are not. They compare our real price to some advertised price in Salt Lake, which includes all the rebates hardly anybody qualifies for (and even if they did qualify for them, it wouldn't matter which dealer they ended up buying at). They tell us about this "advertised price." I bet oftentimes they already know they can't get it for that price, but are trying to trick us into saying "ok, we'll match it." Then there's customers with expectancy bias. In this case, the customer goes into the dealer expecting the dealer to be a bunch of crooks. They always find what they are looking for because any cue, no matter what it is, confirms their theory. I had that happen to me. I told a customer on the phone that a truck he called about was rough cosmetically, but mechanically sound. It had 184,000 miles which he knew about. I said there was a missing tailgate, scratches on the paint, and missing trim. He got to the dealership and said I lied to him because I didn't tell him about the cracked mirror. I told him it was $5000 below book value and he said "not in that condition it's not" (actually it was). From a dealership's perspective many customers go in with unrealistic expectations. When those people "walk," honestly, it's like who cares because for them to "win," the dealership has to loose. The only time walking could work is if a dealership thought they are about to get away with a crappy deal for the customer. If they're chasing you down with a hat, there's a chance they're willing to take a small loss in hopes you will be a service customer or you finance through them. My finance manager offered one of my customer's $500 below dealer invoice, just so we could get the finance deal and because we were below the manufacturers quota, and at the end of the month. They still walked. Silly!

But there are a few games in the field.

Advertising by monthly payment with no indication of a down payment. You can have it for 260 a month, just with $2000 down that you didn't know about.

Creating the sense of urgency (sometimes it's real like a 0% finance deal), other times it's an unknown because everything changes month to month, but if a dealer can find a valid reason why you should do it today, they will.

But customers play games too, like "walking." Not being upfront about mechanical problems with their trade. Maybe they justify it to themselves, "well they make money screwing everyone else..."

At the end of the day, we all play the role of the customer, we all play the role of the salesperson at some point or another. In terms of talking trade value, the dealership is the customer and you get to be the salesperson. If you don't like what the dealership is offering, sell it privately.

[danzvtil]

Originally Posted by chevypower

I work for a Kia dealer, customers think that works here still, and it just doesn't. We present our first over below MSRP, close to dealer invoice, hoping we can make a little something on the back end. At the end of the day, we have to make something to pay our bills and put food on the table. Oftentimes, they still think we are ripping them off when we are not. They compare our real price to some advertised price in Salt Lake, which includes all the rebates hardly anybody qualifies for (and even if they did qualify for them, it wouldn't matter which dealer they ended up buying at). They tell us about this "advertised price." I bet oftentimes they already know they can't get it for that price, but are trying to trick us into saying "ok, we'll match it." Then there's customers with expectancy bias. In this case, the customer goes into the dealer expecting the dealer to be a bunch of crooks. They always find what they are looking for because any cue, no matter what it is, confirms their theory. I had that happen to me. I told a customer on the phone that a truck he called about was rough cosmetically, but mechanically sound. It had 184,000 miles which he knew about. I said there was a missing tailgate, scratches on the paint, and missing trim. He got to the dealership and said I lied to him because I didn't tell him about the cracked mirror. I told him it was $5000 below book value and he said "not in that condition it's not" (actually it was). From a dealership's perspective many customers go in with unrealistic expectations. When those people "walk," honestly, it's like who cares because for them to "win," the dealership has to loose. The only time walking could work is if a dealership thought they are about to get away with a crappy deal for the customer. If they're chasing you down with a hat, there's a chance they're willing to take a small loss in hopes you will be a service customer or you finance through them. My finance manager offered one of my customer's $500 below dealer invoice, just so we could get the finance deal and because we were below the manufacturers quota, and at the end of the month. They still walked. Silly!

But there are a few games in the field.

Advertising by monthly payment with no indication of a down payment. You can have it for 260 a month, just with $2000 down that you didn't know about.

Creating the sense of urgency (sometimes it's real like a 0% finance deal), other times it's an unknown because everything changes month to month, but if a dealer can find a valid reason why you should do it today, they will.

But customers play games too, like "walking." Not being upfront about mechanical problems with their trade. Maybe they justify it to themselves, "well they make money screwing everyone else..."

At the end of the day, we all play the role of the customer, we all play the role of the salesperson at some point or another. In terms of talking trade value, the dealership is the customer and you get to be the salesperson. If you don't like what the dealership is offering, sell it privately.

Im amazed by this obsession in the US of knowing the dealers "invoice" price on a car. I mean that's none of the customers business, they are either willing to buy at the sale price or theyre not.
Imagine walking into Coles to buy bread and demanding to know what their cost is, its totally irrelevant.

And dodgy finance, one dealer was advertising 0% interest on car loans, reading the fine print stated you needed to pay a 50% deposit and a 50% Balloon at the end of making payments for 5 years WTF!

[chevypower]

Originally Posted by vbvbvb088

me ol mate Gordon Farkas....

https://www.youtube.com/watch?v=uzFmeNEiEPc

https://www.youtube.com/watch?v=cb0Mgx277g0

I showed clips of The Big Steal to everyone at work, now we all joke about having someone else on the line interested in the same car for a higher price!

Originally Posted by danzvtil

Im amazed by this obsession in the US of knowing the dealers "invoice" price on a car. I mean that's none of the customers business, they are either willing to buy at the sale price or theyre not.
Imagine walking into Coles to buy bread and demanding to know what their cost is, its totally irrelevant.

And dodgy finance, one dealer was advertising 0% interest on car loans, reading the fine print stated you needed to pay a 50% deposit and a 50% Balloon at the end of making payments for 5 years WTF!

I agree, I'm amazed people don't start asking if they can buy it for what it costs the manufacturer to make. "I'll give you 10c for that bottle of Coke!" I didn't know about that 0% scam. Kia's 0% financing right now over here is actual 0% with no payments for 90 days (with good credit). No downpayment needed usually, no balloon. My mum told me that when we got our EA2 Falcon GL in 1990, it was something like 25% interest with a balloon payment at the end! Ouch! Probably during that recession we had to have? People don't know how good they have it today.

[Full Noise]

Originally Posted by chevypower

I showed clips of The Big Steal to everyone at work, now we all joke about having someone else on the line interested in the same car for a higher price!.

Don’t laugh, it really happens here.
I stopped at this "two bob" operation on South Rd, Moorabbin a few years back as they had a half reasonable looking EL sedan parked out the front. At the time I was looking for a car just to leave at the depot so something like this EL would be fine. A lot of truck drivers have old cars to drive to work and leave their good cars at home. At the time, my depot car was a TE Cortina. It was a good depot car but was getting old and parts were hard to come by.

Let's just say that this bloke was practically reading the script of the big steal to me. He saw that I pulled up in and old sh!##er and went to work.

“This is a fantastic car, we’ve picked it up cheap and were prepared to pass the saving on to you, although this price is only available for today”

I had a look under the bonnet (Hood for you US blokes, lol) and his offsider walks out and says “I’ve got a bloke on the phone who wants the Falcon.” I just looked at the salesman with that facial expression of (you’re ****ing kidding me, right?) and continued to look the car over. It had a few faults, no RWC and wasn’t worth the hassle.

I should have taken the DVD with me and told him where I’d heard that line before. Funny thing was that I drove past the dealer a week later and it was still out the front with the same price on it.

[EgoFG]

Originally Posted by chevypower

...... At the end of the day, we all play the role of the customer, we all play the role of the salesperson at some point or another. In terms of talking trade value, the dealership is the customer and you get to be the salesperson. If you don't like what the dealership is offering, sell it privately.

Agreed ... with a caveat.

Any professional salesman will walk away from you rather than loose on a deal (speak of a real net loss here - including intangibles like meeting quota, and deferred income like servicing)- they will not say "yes" to a sale that leaves them owing the dealer money !

- I say push hard with no regrets

Most buyers are not astute, and certainly not professional buyers.
The net effect is that the salesman is more likely to, more often make more money than the minimum he needs to strike the deal.

I have walked away from a car I loved, I returned to my wife's car and drove off to have them drive after me (private).
I have quoted the dealer fit costs of options on a new car.

I developed a technique in Chinese markets - a place where the is one guarantee : you will be ripped off, but you get to choose who rips you off, and whether you enjoy the experience.

I have also used this approach in buying a car.

1) choose 2-3 places that you do not want to buy from - that are far enough apart that your communication will not be overheard, the product must be identical.
2) start with an unrealistic offer, bargain hard, do not buy, do not lie, be friendly.
3) as you walk away listen for them call out a price, or perhaps "your Price".
4) With the info you now have now choose a different lowest target price - Use this price as you starting price as you repeat 2,3,4 for each "unpreferred vendor".

5) now you have a realistic lowest price, not one that would see the sales person loosing money, if you are happy with that price ... go to the vendor you want to buy from, and negotiate to that lowest price.
I use an intro like - "I know I am going to pay for you dinner tonight, and I want you to have a beer with that dinner - but I don't want you to have champagne and lobster at my expense."

This is not a game to play with a significant other in the room ;-)

Some strangers will hate you for as long as it takes for the next potential customer to walk in the door - but they will not have lost any money on the sale.

A Sale will only happen if both the buyer and the seller agree.


Also - never compare any prices after you have signed the deal - no good can come from that - you were happy with the price you agreed on - so move forward in life, not backwards.

[Yellow_Festiva]

Dealers play games, and so do buyers.

C'mon - we all say little white lies to get the price down, and they say little white lies to keep the price up. You can't blame the seller and you can't blame the buyer. They are both in it for themselves.

Last 2 cars I bought new I acted all sheepish and didn't really care if I got the deal or not. Don't ever make it obvious that you really want that specific car. There will always be new deals and there are always sales / factory bonuses / interest free etc etc etc.

I got around 20-25% off RRP and believe I got great deal. The first one took them 45min to decide to sign after trying to scrape a few extra hundred dollars out of me and the second one went through 3/4 of a day of negotiations and phone calls back and fourth trying to make the deal better for them.

From the first minute I made 2 things obvious to the salesperson:

1) I'm ready to buy and pay today if the deal is right.
2) Don't stuff me around with BS.

[2011G6E]

Phht...been going on for decades in Queensland (and no doubt elsewhere in this big brown land), and won't ever stop.

Back when I was 17 in 1982 I was looking for a second car...I already owned my little Austin A30 but wanted a bigger car to go to work in on a farm 15km out of town. I saw an advert at the local Holden dealer, with a "large stock of trade in cars that MUST go!"...first come, first served, doors open 7am saturday morning. They had a full page advert in the local paper, and my eye was drawn to a P76 with the desirable V8, but no so desirable auto box behind it. Two months rego, $150. Other tatty but registered cars were similar prices.
I trundled off in the A30 at 06:30 and was waiting with maybe fifty other guys for them to open the gates. Got let in...to see a mostly vacant back lot with half a dozen old Kingswoods, a couple of XB Falcons, and a few Toyota and Datsuns, only half of which were even registered. "The others all sold between the time the advert was placed and this morning...if someone wants a car we're not going to tell them No...but we do have great deals on new and near new cars out front!!"
Classic bait and switch...I doubt the other cars even existed.

Other gems from my years of buying cars? The same Holden dealer offering me a stupid trade in price on an immaculate Sunbird I owned, and refusing to give the keys to my car back until I signed the papers...said more in veiled threats than openly...they virtually weren't going to let me leave the office. I asked for the phone to "ring my bank about finance", and called the local police...by very visibly dialing 000. That got my keys back before I'd even spoken three words...

A car dealer who took me for a test drive in a new Falcon (XE "Family Pack" sedan) who wouldn't let me drive it...flat out wouldn't let me behind the wheel at all, just wanted me to pay up.

Others occurred over the years. The last one was back about late 2010 when we were car hunting and had narrowed it down to a G6E or an SV6...either one, we liked them both for different reasons. The missus was down in Bundy visiting our daughter and I told her to go take an SV6 for a test drive...I'd driven several new Commodores at work as rentals and knew what they were like but She Who Must Be Obeyed would be spending a lot more time behind the wheel than me, so it was important she see what they were like, and she'd already driven a Falcon.
The salesman showed her around the car, all the features...and then refused to let her drive it..."Maybe you should wait until your husband is here". He just wouldn't let her drive the thing on her own, full stop. Checking the calendar on her phone briefly to see that she hadn't entered a time slip to 1955, she asked again, and he still was adamant she should come back with someone with a meat and two veg in their pants before he'd let her drive it. Amazing.
I emailed the dealer late on saturday afternoon after she told me about it, well after the dealership had closed. I was polite, but firm. I said exactly what had happened, I was very calm and collected, but told them in no uncertain terms they had just lost a deal from people with the cash to walk out with a car right now, and I would be telling everyone I knew to avoid them...and amazingly within half an hour of clicking "send" I got a phone call from the dealerships owner! And by christ was he angry. Not at me...at the salesman. He apologised profusely, and said in a menacing tone "I'll be calling him in first thing monday morning and if that's his f*#@ing attitude he'll be down the damn road!".

As opposed to when my missus went to the Holden dealer in Rocky, and told him about it...he was ready to throw the keys of anything at her, even pointing out a flash new SS Commodore they'd just got and asking "You want to take that one for a run too?".


I think game playing is how they pass the time sometimes...

[Sam_Boss260]

Originally Posted by Yellow_Festiva

Dealers play games, and so do buyers.


From the first minute I made 2 things obvious to the salesperson:

1) I'm ready to buy and pay today if the deal is right.
2) Don't stuff me around with BS.

This is what I do. I make it clear that I will buy if we can strike a deal. I'm a bit of a research nazi, so will research, gather my facts and do my homework.

With the G6ET, I had it narrowed down to two. And I knew what I wanted to pay. I simply went with my first preference, a black one, and tried to do a deal. I made it clear to the sales guy that I will be buying a car by the end of the week. They wouldn't budge on the price at all, saying it had been discounted before already and they gave me a crap trade price on my XR8. Sales guy said that they would wholesale the car if they couldn't get their price. So I went with the second option, a silver one, and they did the deal and price that I was after.

In the following days, I say the black car price drop twice on the internet, but I had already bought the second option as I meant what I said, " I will be buying car by the end of the week".

Literally the day that I picked up the silver G6ET, the first sales guy calls me and says to come in to do a deal. Too late my friend. I mentioned that when a man person says they are committed, that it isn;t necessarily always BS.

[Smoke Pursuit]

I always go in prepared to walk out with a car.

When I bought the last Mercedes I had done my research, looked online, rang a few dealers and when I found the car I wanted I chucked my credit card on the table and said, do this this and this and we have a deal. 10 minutes later I had paid the deposit and the deal was done. Dealers will negotiate but they don't like negotiating to have you walk straight back out the door. It ****** them off. You have to have your guns loaded and be reasonable. Theres no point going in with unreasonable expectations because you will only look like a fool.

[Romulus]

Originally Posted by Smoke Pursuit

I always go in prepared to walk out with a car.

When I bought the last Mercedes I had done my research, looked online, rang a few dealers and when I found the car I wanted I chucked my credit card on the table and said, do this this and this and we have a deal. 10 minutes later I had paid the deposit and the deal was done. Dealers will negotiate but they don't like negotiating to have you walk straight back out the door. It ****** them off. You have to have your guns loaded and be reasonable. Theres no point going in with unreasonable expectations because you will only look like a fool.

Spot on. No point negotiating if you're not prepared to buy the car.

I shopped around between a few Ford dealers for the Mrs new SZ MkII Territory Titanium RWD diesel; $11,000 difference in trade-in allowances for two cars I was trading between Ford dealers!

[Bill M]

Car sales people sell cars all days of the week, they are good at it otherwise they wouldn't be there.
They can afford to play the game, how often does one buy a car?
Bill.

[Big_Daz]

Originally Posted by Smoke Pursuit

I always go in prepared to walk out with a car.

When I bought the last Mercedes I had done my research, looked online, rang a few dealers and when I found the car I wanted I chucked my credit card on the table and said, do this this and this and we have a deal. 10 minutes later I had paid the deposit and the deal was done. Dealers will negotiate but they don't like negotiating to have you walk straight back out the door. It ****** them off. You have to have your guns loaded and be reasonable. Theres no point going in with unreasonable expectations because you will only look like a fool.

Totally agree with the above... Im in the process of getting a new lease car (new job, etc) and have been dealing with Dealers from a few Makes (Jeep, Subaru, Mazda, Hyundai) and have been 100% up front with them about the fact I am comparing a few cars and driving them all to come to a decision and that I wouldnt waste their time with pricing stuff (apart from Retail to get a basis for comparison) until I was ready to sign on the dotted line, which they seemed to appreciate... A few even told me this straight up...

[danzvtil]

My fav was the dealer who saw which car I was interested in, pointed to it and said he had a phone call about just this car 10 mins ago by a guy who was bringing his wife in to test drive it this afternoon.
Thought, good one, do I look like an idiot?
Another was a dealer who when I listed all the options I wanted, said he couldn't list them on the bill of sale, I had to do them as a separate transaction with the ming mole. I stated that the discount im expecting is to INCLUDE all the fitted options, but nice try, I bought from another dealer.

[Stefan]

I bought a subaru H6 outback, 5 years ago during GFC. I walked in the car was 30K, cheapest private I found was $27. I told him it was perfect in every way, I drove it and loved it, kept complimenting the car. I reckon he walked in the office and laughed his **** off, he had a live one, ready to tear me a new a-hole.

It was a Saturday, and in my hour there, no-one had even set foot on the lot. We walked in to do the deal, he was getting my details etc etc, I say, "20K we have deal", he chuckled thinking I'm joking but soon realised I was serious. By this time he'd counted his commission but saw it slipping through his fingers. after 30 minutes of negotiation, walking out once, I bought it for $22K. Best deal I ever closed on a dealer.

I sold the car 12 months later for $25K with 30,000 more on the ODO. HAHA

I miss that car, was one of my favorites ever.

[Full Noise]

Originally Posted by danzvtil

Another was a dealer who when I listed all the options I wanted, said he couldn't list them on the bill of sale, I had to do them as a separate transaction with the ming mole. I stated that the discount im expecting is to INCLUDE all the fitted options, but nice try, I bought from another dealer.

Had a bit of a laugh with the Ming Mole when I bought my GT-P.

MM. Wow, you’ve bought such a nice car, you’re going to need some quality car mats to go in it.
FN. Naa, don’t think so.
MM. But you’ve got to have car mats.
FN. Yeah, well what do you have?
MM. We have these fantastic FPV car mats that would look great in your new car.
FM. Really, but I only need one set.
MM. Confused???
FN. It’s a GT-P and come standard with FPV car mats, so I won’t be needing a second set.
MM. What about paint protection?
FN. I do my own detailing, in fact, I have a room full of trophies from car shows with previous cars. I use clay bars, M-Ron Glass polish and Maguire’s wax, so I’m pretty right in the paint department.
MM. What about window tint, we can do that.
FN. I have a bloke I use over the other side of town who tints all of my windows.
MM. We could certainly do a competitive price for you.
FN. It’s a GT-P, not a Fiesta. I don’t care about saving $100 on window tint. The bloke I use does a great job, uses high quality film and does them as dark as I want.
MM. We can only do them legal.
FN. Sorry to disappoint you but you’re not really going to get much out of me.

The whole time I was really polite and totally understood that she’s just doing her job, but I just didn’t need any of their crap.

One thing that does get my back up is when they insist on giving you a bunch of flowers when you pick up your new car.
I’m not a big believer of blokes giving other blokes flowers. They did this with my first XR8 and said just give them to your missus. This annoyed me because if I want to give my missus flowers, I’ll bloody well go out and buy them. This car is for me and I don’t appreciate flowers.
Every other new car I’ve purchased since, I tell them at the beginning, NO FLOWERS. So they give me a couple oil filters instead. Suits me.

[99AUXR]

Originally Posted by Full Noise

Had a bit of a laugh with the Ming Mole when I bought my GT-P.

MM. Wow, you’ve bought such a nice car, you’re going to need some quality car mats to go in it.
FN. Naa, don’t think so.
MM. But you’ve got to have car mats.
FN. Yeah, well what do you have?
MM. We have these fantastic FPV car mats that would look great in your new car.
FM. Really, but I only need one set.
MM. Confused???
FN. It’s a GT-P and come standard with FPV car mats, so I won’t be needing a second set.
MM. What about paint protection?
FN. I do my own detailing, in fact, I have a room full of trophies from car shows with previous cars. I use clay bars, M-Ron Glass polish and Maguire’s wax, so I’m pretty right in the paint department.
MM. What about window tint, we can do that.
FN. I have a bloke I use over the other side of town who tints all of my windows.
MM. We could certainly do a competitive price for you.
FN. It’s a GT-P, not a Fiesta. I don’t care about saving $100 on window tint. The bloke I use does a great job, uses high quality film and does them as dark as I want.
MM. We can only do them legal.
FN. Sorry to disappoint you but you’re not really going to get much out of me.

The whole time I was really polite and totally understood that she’s just doing her job, but I just didn’t need any of their crap.

One thing that does get my back up is when they insist on giving you a bunch of flowers when you pick up your new car.
I’m not a big believer of blokes giving other blokes flowers. They did this with my first XR8 and said just give them to your missus. This annoyed me because if I want to give my missus flowers, I’ll bloody well go out and buy them. This car is for me and I don’t appreciate flowers.
Every other new car I’ve purchased since, I tell them at the beginning, NO FLOWERS. So they give me a couple oil filters instead. Suits me.

I think we had a headlining replaced in a brand new GTP because they left flowers in the back and the pollen got on the roof, they cleaned it but it smudged