Quote:
Originally Posted by GTLEGEND
This is true but for this to occur the dealer has to put the report into the correct reporting system(s) into Ford of which there are two for dealers. Most of the time dealers fail to do so and thus Ford are none the wiser! Are you sure the dealer has reported correctly or are they just saying they have. Dont always assume that it is the case. I have seen situations were concerns are not raised with the manufacturer for weeks or even months after the event or when it all turns to poo..
|
Hi GTLEGEND, that is one thing I have been following up on. Have had cases opened with Ford after the first few attempts, but they get closed out and a new one is raised. Dealer is pretty slack IMHO. A lot of embellishment and kids from the dealer, and they have been caught out. I am a stickler for detail and have been keeping tabs on all paperwork. I am a week away from lodging a claim in VCAT.