Quote:
Originally Posted by rondeo
This seems upside down.
Ford has to ask dealers what the case is?
Is Ford policy determined by dealers?
Where did the dealer get the information that it is a manufacturing defect?
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It could be upside down. I didn't mean to imply that contacting the dealer was the sole point of research (although there's no statement otherwise); it would have been at least in part to confirm my story.
The key thing for me is that she used the term "manufacturing defect". I view that as tacit admission.
I don't know what the extent of "research" was and if there were other sources. It's an interesting thought that the dealer may have primed her to use that description. Would mean they are on my side?