Quote:
Originally Posted by Franco Cozzo
When you give a supplier their own (correct) part numbers and they take 9 hours to respond - poor customer service.
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Could be worse, i dropped a sample to my wholesaler a month ago. First off they smashed the working sample, second they said next wednesday 3 times, and today they said you cant get that from their suppliers so try somewhere else. Eh? Do a buy in, thats the job of the parts interpreters. Find what i ask or something suitable. Its for a building that got refurbished and modernised 3 years ago. Surely, yeah 3 years in the LED game is a long time, but there should be something. My client has been asking questions, to date i havent had a solid answer, and tomorrow theyre not going to like the fact i spent a month waiting on 1 wholesaler who backed out and have to find another who will come to the party.