Quote:
Originally Posted by Trejo
Hi to those that know n understand, GTT, SYZ, 1TUFFUTE, MAYDAYA and all, just hoping you all have support from at least 1 good person that can give you something, just a few words even, that will in anyway help you get THAT day over and done with and hope you are strong enough to fight the next..but don't do it alone when we out here will give an understanding ear without judgment of how small or simple it may seem.
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G'day my friend. I'm sorry to hear about your little incident with your mum at the shops; I've been there and done that (similar) too... almost. Luckily my partner invariably goes shopping with me, and she always calms me down when my temper flares irrationally or I start abusing sales people. I've been known to bring an entire smaller shop to a standstill—which after the event is very embarrassing. However, after I've cooled down, I usually go back and apologise, and explain my mental situation. Having done that, I'm somewhat surprised that the sales staff are usually receptive, and interested to learn a bit about depressive illnesses, and then at least I can walk away feeling a bit better about the incident.
I do agree though that some salespeople are ignorant about what true customer service is. Too many are either insufficiently well trained for their job, don't care enough to extend themselves a bit, or are simply slackers picking up a pay cheque. And as an older bloke, I'm getting sick of telling younger shop or bank staff etc how to do their jobs properly.
—I guess I've turned into a grumpy old man?
—Not really.
