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Originally Posted by TZENU
Yeap a slightly warped hanger will cause dramas instantly. Sorry to hear about your misfortunes mate, especially after you've spent decent coin on a good rig... I would certainly be taking it further.
Did you have the bike serviced recently?
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No it was going to go in for one this week though. In heinz sight it should have been last week.
Just an update. Copy&pasted from forum.
Ok. Just saw ####. He couldnt give me a clear answer and put it down to something getting caught in the chain pink and forcing the chain off the RD and causing the havoc. I didnt get angry. I wasnt pointing fingers but i did state i was very disappointed that something pike this happens on a 5 month old bike with no explanation.He said he called both shimano and focus and both of them were interested in owning up. Stated that its too hard tp pin point the actual cause. Had it have been a link broken in the chain then something could be done. But based on what i was fed, it was some mystical fairy that came up and farted on the chain which caused it.That said. Still disappointed with the whole scenario but the bike is ready and looks good as new. Also i picked up my old damaged parts and took some close ups which ill post up later.What will i do now? Well i gotta think about it. Speak to velosure tomorrow. See if they can cover the damage and then issue a claim.Should i fight it? I could but in saying that, how much time, effort and money do i need to spend to prove a point? In saying that, noel showed me 2 other bikes with similar issues and damage both having to pay put of their own pockets. The chance of me winning could take months to prove and i make enemies in the mean time. Not the way i handle situations.Will i go back? Well that depends on the nature of what reason i need to go back. I could sit here and ***** and moan about how hard done by i am and life isnt fair, but again that is not the way i do things or view life. I think i need to put this down to experience and move on.